• Return Authorization numbers are required on all returned items. All returned units Must be Complete and in Factory Packaging. Please contact us to receive our Return Authorization Number and further instruction for return.
• All returned units without Return Authorization number will be refused.
• Packages must have RA number written visibly on shipping box with a brief description of the product defect inside. All items must be returned in the original packaging and a new and resellable condition.
• All claims on defective or damaged goods must be made within 7 days of delivery to receive a return authorization.
• Within 25 days of invoice date, merchandises may be returned with a 15% restocking fee or more depending on ordered items, except for the defects or damage in shipping.
• Additional restocking fee will apply, depending on the items and/or the condition of returned items, for any damages or missing items.
• Orders shipped by US Postal Priority Mail cannot be claimed for non-delivery of goods since no tracking is available.
• All units requiring Service, either Warranty or otherwise, should be returned directly to the appropriate Manufacturer.
• Electronic-Chart/Software/Video/Life-raft are not returnable.
• Shipping charges are not refundable.
• Return shipping charges will not be credited.
• Special orders, such as international orders, are not returnable.
• Marine Deal  is not responsible for lost packages in shipping, products damaged in shipping, any orders that are returned to any address other than the one listed above, or any order returned. It is advised that you insure your package when shipping back to us and have tracking codes.
• For international shipping, please note that the customer will be responsible for all the shipping charges including return shipping fee and import tax, in case the package is refused.
• All the products comes with US manufacturer's warranty.
   

Contact the Returns Department

If for any reason you wish to return your order, please email us at ask@marinedeal.com

Your Name
Order Number
Address
City
State
Zip Code
Phone Number
Email Address
Reasons for requesting a return

Again, you must be issued a RMA# and a return shipping address before you return your order. 

Please do NOT return it to our mailing address.