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FAQ
How can I get a user manual or brochure for an Intellian product?
Browse to the product you require in the products section. Choose a product then click the link to download a PDF version of a brochure or manual. Or click on the following link for a complete list. Download Library

If you are still having difficulties or have any questions, please contact the Intellian technical support team by submitting a question via e-mail at: support@intelliantech.com.
Is HD TV available on all Intellian Sat TV systems?
To receive HD a suitable HD receiver and subscription has to be used to get HD channels. The Intellian i-Series will display HD programming when available on Ku-band Satellite signals.

In the US, Dish Network send HD programing on Ku-band and the i-Series will display HD. DirecTV operate on a dual band system and to receive HD, Intellian dual band antennas, the s6HD and s80HD WorldView must be used.

The i-Series will work with DirecTV, but only receives the SD channels.

Bell TV in Canada deliver HD programing on Ku-band, therefore the i-Series will display HD channels. For optimum viewing an Intellian MIM should be used to automate satellite channel switching.

In European locations most satellite TV providers transmit HD channels on Ku-band and so the Intellian i-Series should receive HD channels if they are provided as part of the subscription package. Please check with your local dealer.

How to connect multiple TV screens to one Satellite TV antenna system?
One Intellian Sat TV systems can be connected to multiple TV screens. Each TV will need to have its own Satellite receiver (set top box) and be connected to the antenna system using a multi-switch or Intellian MIM.

This will allow viewers to watch separate channels on each TV screen. Note: if you only have one receiver, all of the TV screens will show the same programming.

If you are still having difficulties or have any questions, please contact your local dealer or email the Intellian technical support team by submitting a question via: support@intelliantech.com.
Why do I lose some channels while I can still watch other channels?
An individual satellite has many different transponders all broadcasting different programs. These transponders typically have different power levels. Signals from the weaker transponders will frequently be lost before the signals from the stronger ones, especially at the fringes of the coverage footprint.

If you are still having difficulties or have any questions, please contact the Intellian technical support team by submitting a question via e-mail at: support@intelliantech.com.
How to connect Aptus via Wi-Fi to the new i- and s- Series ACU
Connecting the Aptus App via Wi-Fi enables system analysis, firmware and satellite library updates. The Aptus software is a free download from the App Store.

Prior to running the Aptus App, select the ACU Wi-Fi using General Settings on your device and choosing the i-AP as the Wi-Fi source. Then you can launch Aptus and in the set-up menu enter the Default Hostname of your system. As default this is 192.168.0.223. You will then need to enter the User Name: intellian and the default password: 12345678

Pressing Login will connect you to the Intellian System and you will be able to review all your system information.

For detailed information please review the manual, available here. Manual Downloads
What are the specifications of the Intellian i4?
Complete Intellian® i4 technical specifications, power requirements, dimensions, and instructions for operation can be found in the Intellian® i4 product brochure and user manual, both of which are available to download in PDF format at http://www.intelliantech.com/product/Intellian

ACU Specifications for the Intellian v60
Please download the spec PDF here: Learn More
How to change satellite settings on the t110W and t130W.
Please download a PDF Guide: Download
How to load a Region file using the i-Series PC Controller software
Please download a PDF Guide: Learn More
How to preselect 2 or 3 satellites on the t-Series using the ACU front panel.
Please download a PDF Guide: Learn More
How to set a front panel key lock on an i-Series ACU.
Setting a key lock ensures that there will be no front panel button pressing errors. This guide also shows how to remove the Key Lock. Please download the: PDF Guide
How to set the operating region on an i-Series using the ACU front panel controls.
Please download a: PDF Guide
How to set the operating region on a t-Series using the ACU front panel controls.
Please download a: PDF Guide
How to view the Serial Number on an i-series ACU

Manuals