KVH's World-class Service and Rock-solid Warranty
Coverage for Marine and Land Products
Wherever you travel, whatever KVH product you own, you can be certain to
receive superior service through KVH's product and customer support programs,
including our global Certified Support Network (CSN). To ensure that you
receive the best and fastest support, take full advantage of KVH's support
Get complete details regarding the warranty coverage for your KVH product:
Choose your system:
Download your information:
(2 Years Parts, 2 Year Labor)
TracPhone V-/V-IP series and integrated systems with OneCare
Marine (TV- and M-series) and
RV Systems (RV- and R-series)
(2 Years Parts, 1 Year Labor)
(FleetBroadband and Fleet One)
(1 Year Parts, 1 Year Labor)
DataScope, Azimuth 1000
KVH OneCare Global Support Program for TracPhone V-IP
Broadband connectivity at sea represents a vital investment in your
maritime operation. That’s why KVH has introduced
OneCare – the industry’s most comprehensive array of service offerings,
all designed to leverage your investment in our satellite network technology
to its fullest.
Spanning the entire lifecycle of your mini-VSAT Broadband solution, KVH
OneCare offers peace of mind – from design and selection of the best possible
solution, to the smooth implementation of that solution, and post-deployment
services and support to maximize long-term performance.
Satellite Television Antenna Systems
The following satellite footprint information is intended as a general
reference only. The satellite maps do not guarantee coverage and may change
without notice. Also be aware that various conditions may cause signal quality
to degrade along fringe coverage areas.
What is "EIRP"?
Each footprint map indicates coverage areas based on EIRP (Effective
Isotropic Radiated Power), a value representing the satellite signal strength
in those areas. The higher the number, the stronger the signal.
In general, the size of the antenna's reflector determines the minimum EIRP
it will require for TV reception. Since larger antennas can collect more of
the satellite signal, they can tolerate weaker power levels and offer a wider
operating range. For example, the 32" (82 cm) TracVision M9 can receive
satellite signals down to an EIRP of 43 dBW, while the much smaller 14.5" (36
cm) TracVision M3 requires a minimum EIRP of 50 dBW for TV reception.
The bottom line: If you're located within a coverage area that has an EIRP
equal to or greater than your antenna's rating, you should have no problem
getting crystal-clear TV reception.
Many other factors besides EIRP affect the ability to watch TV with a given
antenna size. Please see your authorized KVH agent for details.
Note: The coverage maps provided here are intended as guidelines only and
are subject to change without notice.
Satellite Communications Antenna Systems Coverage Maps
This satellite footprint information is intended as a general reference
only. The satellite maps do not guarantee coverage and may change without
notice. Also be aware that various conditions may cause signal quality to
degrade along fringe coverage areas.
The map depicts KVH’s expectations of coverage, but does not represent a
guarantee of service. The availability of service at the edge of coverage
areas fluctuates depending upon a variety of conditions.
KVH Mini-VSAT Broadbandsm
Inmarsat Fleet One Coverage
Inmarsat FleetBroadband Coverage
Inmarsat Fleet & mini-M Coverage